Make sure that Authentication is set to: Normal password on both - incoming and outgoing (SMTP) server:

Then, browse down to: Manual Settings > Secure SSL/TLS Settings (Recommended) > Incoming and Outgoing Server: are the ones you are looking for: To get your Incoming and Outgoing Server: Login to your cPanel > Email Accounts > click Set Up Mail Client If you would like to manually setup your account or the auto discover failed for some reason, click on Manual config. Click on Done to complete the setup and add the Email account: The Mail Account Setup Wizard should auto discover your server settings - the incoming server, outgoing server and the username. Enter Your Name as you would like it to appear in the From field of outgoing emails, your Email address and Password, then click Continue: Make sure the Email account option is selected, then click Next. Scroll down and click the Add Email Account button:Ģ) The Mail Account Setup Wizard windows opens. If you do not see that button, click on: Tools, then click Account Settings: Now let's learn how to setup that new email account in Thunderbird, so you'll be able to send/receive emails to/from that new email account from here.ġ) Start by clicking the Email link here: This articles assumes that you have already downloaded and installed Thunderbird.Ĭlick here to see this article as a Video Tutorial!

Thunderbird not receiving some emails